Question 1

How do I start fostering in Los Angeles?

Accepted Answer

Create an account with your email or phone, sign the Foster Agreement and Indemnity Waiver, then browse live dog listings and tap accept on the pet you'd like to foster. Our team follows up within one business day.

Question 2

Does it cost anything to foster?

Accepted Answer

Fostering itself is free. Foster Premium is an optional $4.99/month membership that adds early alerts on high-demand animals, fast-track background checks, and automated application matching.

Question 3

Who provides medical care for the animal?

Accepted Answer

Every pet comes from a partnered LA rescue group or LA County Animal Care center. The rescue's medical contact details are shown on each pet's page so you always know who to call.

Question 4

What happens after I submit an application?

Accepted Answer

It goes straight to our staff review queue. You can track its status any time from your dashboard under My applications, including staff notes and approval decisions.

Question 5

Can I cancel my Premium or shelter subscription?

Accepted Answer

Yes. Open your dashboard and choose Manage subscription to update payment details or cancel at any time — access continues through the end of the paid period.

Question 6

Do you offer software for rescues and shelters?

Accepted Answer

Yes. Our shelter plans include applicant tracking dashboards, automated follow-ups, and team seats. Reach out through the form below and we'll set up a walkthrough.

Question 7

How fast do you respond to support requests?

Accepted Answer

Messages sent through this form reach our staff inbox and are typically answered within one business day. Urgent animal-welfare issues are prioritized.

FAQ & Support

Frequently asked questions

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